Navigate to Your Profile:
Log in to your RideMates account.
Select Profile from the menu.
Access the Verification Page:
In your profile, select Verify My Profile. This will take you to the verification page where you can start the process.
Prepare Your ID and Take a Photo:
You will need to take a clear photo of yourself holding a valid ID next to your face. Ensure that:
The ID is clearly visible and legible.
Your face is fully visible in the photo.
The ID and the photo match the details in your profile.
Ensure Profile Accuracy:
Before submitting, make sure that your profile photo clearly shows your face.
Your first name and last name on your profile must exactly match the name on your ID. This consistency is crucial for verification approval.
Submit for Review:
Once everything is ready, submit your verification request. Our staff will review your submission to ensure all criteria are met.
Verification Approval:
After your submission is reviewed, you will be notified whether your verification was approved or denied. If approved, you’ll receive a verification badge on your profile, signaling to others that you’re a trusted member of the RideMates community.
Important Note:
If you update your profile photo, first name, or last name after being verified, you will lose your verified status. You will need to resubmit your verification request with the updated information to regain your verified badge.
Conclusion:
Getting verified is a crucial step to building trust on RideMates. It not only helps increase your bookings but also fosters a safer and more reliable environment for everyone.