For Passengers:
1. Leaving a Review for Your Driver:
Once your ride is complete, you can leave a review for your driver.
Go to My Rides from the menu.
Click on the booked ride you’ve just completed.
Next to the driver’s profile, you’ll see a Leave a Review button. Click on it to start your review.
Provide a rating from 1 to 5 stars, where 1 is poor and 5 is incredible.
You can also leave a public comment that will be visible to anyone visiting the driver’s profile. This comment helps other users understand what to expect when booking a ride with this driver.
For Drivers:
1. Leaving a Review for Your Passengers:
As a driver, it’s equally important to provide feedback on your passengers.
After the ride is complete:
Go to My Rides from the menu.
Click on the booked ride you’ve just completed.
Next to each passenger’s name, you’ll see a Leave a Review button. Click on it to provide your feedback.
Rate your passenger from 1 to 5 stars, and consider leaving a public comment to share your experience with other drivers.
Why Leaving a Review is Important:
Building Trust: Reviews help build trust within the RideMates community. A well-reviewed profile indicates reliability and a positive track record, encouraging others to book rides with confidence.
Enhancing Safety: By sharing honest feedback, you contribute to a safer environment. Your reviews help others make informed choices and ensure that everyone on the platform adheres to community standards.
Improving the Community: Constructive feedback, whether positive or critical, helps users improve their behavior and service, leading to a better experience for everyone involved.
Conclusion:
Leaving a review after your ride is a simple yet powerful way to contribute to the RideMates community. Your feedback helps maintain the high standards of trust and safety that make RideMates a great place to connect with others. Whether you’re a driver or a passenger, taking a moment to share your experience can make a big difference.