Method 1: Adding a Payment Method During the Booking Process
Log in to Your Account:
Visit ridemates.com.au and log in using your email and password.
Search and Select a Ride:
Use the search function to find a ride that suits your needs and click on it to view the ride details.
Add a Payment Method:
On the ride details page, you’ll see an option to + Add Payment.
Click on + Add Payment to enter your credit card details.
Follow the prompts to securely add your payment method.
Complete Your Booking:
Once your payment method is added, you can proceed to book your ride.
Method 2: Adding and Managing Payment Methods through Your Profile
Log in to Your Account:
Visit ridemates.com.au and log in using your email and password.
Navigate to Payment Methods:
Click on Profile.
In the Profile section, go to Payments & Payout > Payment Methods.
Add a New Payment Method:
Click on + Add Payment Method.
Enter your credit card details and save them securely.
Set Default Payment Method or Remove a Payment Method:
To manage your payment methods, click on the ... (ellipsis) to the right of the payment method.
From the dropdown menu, you can select:
Set as Default: Make this your primary payment method for future bookings.
Remove: Delete the payment method from your account.
Conclusion:
By following these steps, you can easily add, manage, and remove payment methods on RideMates. Whether you’re booking a ride or updating your profile settings, RideMates ensures a secure and seamless payment experience.
Security and Privacy of Your Payment Information
At RideMates, we prioritize the security and privacy of your payment information. We adhere to industry-standard security protocols to ensure your payment details are fully protected.
Secure Storage: Your payment details are securely processed and stored by our payment processor, following the highest security standards in the industry. RideMates does not store or have access to your full credit card details.
Data Encryption: All sensitive payment information is encrypted during transmission to prevent unauthorized access.
Privacy Assurance: Rest assured that your payment information is handled with the utmost care. RideMates does not have access to your payment details, nor do we share this information with any third parties beyond our payment processing partner.