Navigate to "My Rides":
Log in to your RideMates account. From there, select My Rides.
Locate the Ride You Want to Cancel:
Under the Booked Rides heading, find the ride you wish to cancel. Click on the desired ride to open the ride details.
Access the Cancellation Option:
In the ride details page, click on the ... (ellipsis) located in the top right corner of the page.
Cancel the Booking:
From the dropdown menu, select Cancel Booking.
Confirm your cancellation. Once confirmed, your booking will be canceled, and a refund will be automatically processed. Please note that it may take a few days for the refund to appear in your account.
Important Cancellation Policy
Please Note:
Bookings cannot be canceled within 24 hours of the ride's departure date. This policy is in place to respect the driver’s schedule and to ensure they are not left with last-minute changes that could impact their plans or other passengers. By maintaining this policy, we help ensure that both drivers and passengers have a reliable and trustworthy experience on RideMates.
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Conclusion:
Canceling a ride on RideMates is straightforward, but please be mindful of the 24-hour cancellation policy. If you need to cancel, doing so early helps keep our community running smoothly and allows drivers to adjust their plans accordingly.